Privacy Policy

Soft Tech Junior Privacy Policy

Effective Date: October 26, 2023

At SoftTech Junior, we are committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, or communication platforms.


1. Who We Are

SoftTech Junior (“we”, “our”, “us”) provides coding and technology education for children aged 9–17 through both online and offline programs. Our website, communications, and systems are designed with child safety and data privacy as a top priority.


2. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

a. Personal Information

This may include:

  • Name of student and parent/guardian

  • Age and grade of the child

  • Email address

  • Phone number

  • Address (for offline classes)

  • Payment and billing information (via secure third-party gateways)

  • Class performance records and feedback

  • Recorded sessions (for internal review and quality monitoring)

b. Non-Personal Information

This includes:

  • Browser type and version

  • IP address

  • Device type

  • Time zone

  • Usage data (pages visited, session duration)


3. How We Collect Information

We collect information through:

  • Website forms (enquiry, registration, contact)

  • Demo class registrations

  • Course enrollments

  • WhatsApp and phone communication

  • Online class platforms (e.g., Zoom, Google Meet)

  • Feedback forms and surveys

  • Payment portals (through Razorpay or other secure gateways)


4. How We Use Your Information

We use your data to:

  • Enroll your child in our programs

  • Schedule and deliver classes

  • Track student progress

  • Communicate with parents and guardians

  • Respond to enquiries and provide support

  • Share newsletters, program updates, and promotions (with consent)

  • Improve our services and website functionality


5. Sharing & Disclosure of Information

We do not sell or rent your personal information. However, we may share data:

  • With instructors and authorized team members

  • With third-party service providers (e.g., email services, payment processors)

  • If required by law or legal process

  • With your explicit consent for collaborations or showcases


6. Parental Consent & Child Privacy

As we serve minors under the age of 18, we require explicit parental or guardian consent for all enrollments and data collection. We do not knowingly collect personal information from children without such consent.

If you believe we have collected data from a child without consent, please contact us immediately at [Insert contact email].


7. Data Storage & Security

We use secure servers and industry-standard encryption to store and protect your data. Our platforms are protected by firewalls, access control, and periodic security reviews.

Payment data is handled via Razorpay or similar secure third-party payment gateways—we do not store your card or banking details.


8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your data

  • Request data deletion (where applicable)

  • Withdraw consent for communication

To exercise these rights, contact us at [Insert email/phone number].


9. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us:

  • Understand website usage

  • Remember preferences

  • Improve performance

You may choose to disable cookies via your browser settings.


10. Third-Party Links

Our website or communication may include links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before sharing personal data.


11. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted on this page with an updated “Effective Date”. Continued use of our services implies acceptance of any changes.


12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, feel free to contact us at support@softtechjr.com